Jodi heads our Support experience. She serves as a composed and knowledgeable resource for our clients when they’re most in need of clarity and understanding. Her calmness in the face of chaos and her ability to build incredible rapport with someone in a very short amount of time is always a wonderful thing to behold. She also works to instill those ideals throughout the fabric of the company by building a real culture.
Jodi’s passion for helping people understand technology is too refreshing to be confined to words on a screen, so she also heads our Residential experience. She’ll probably be the one coming to your house to help you organize your Photos or get Family Sharing all sorted out. She has four kids of her own, so she can totally relate.